Support

Make your choice of Support options on the left:

• Commercial Product Support - With any commercial product purchase,  you get 1 year of unlimited email support (from date of purchase).  ALL Updates are included for 1 year from time of purchase.  After that, a yearly maintenance fee of 20% of current online purchase price applies.

• Knowledgebase - A collection of tips to help you with your SNMP Informant implementation.  Here you will find links to articles to help you with your SNMP installation, from installation and security to performance monitoring of various Microsoft products.

• Forum: A web based forum for SNMP Informant users.  If you are using the free (STD) version of SNMP Informant check here to see if your problem has been reported before.  Your solution may be here!

• Product Literature - Here you can access the User Guide and License Information  without having to download and install the product.

• White Papers - Miscellaneous write-ups to help keep you informed.